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  E-mail Message: I thought you might be interested in this item at http://uwashington.worldcat.org/oclc/53186620 Title: Writing effective letters, memos, & e-mail Author: Arthur H Bell Publisher: Hauppauge, NY : Barron's, ©2004. ISBN/ISSN: 0764124536 9780764124532 OCLC:53186620

  
  

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Writing effective letters, memos, & e-mail