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Web site design with the patron in mind : a step-by-step guide for libraries

Web site design with the patron in mind : a step-by-step guide for libraries

by Susanna DavidsenEveryl Yankee

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Type:  Book; English
Publisher:Chicago : American Library Association, 2004.
Editions: 3 Editions
ISBN:0838908691 9780838908693
OCLC:53324963
Related Subjects: Library Web sites -- Design. | Websites. | Bibliotheken. | Sites Web de bibliothèques -- Conception.
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About the Author(s)

Susanna Davidsen, Everyl Yankee

Item Details

  • Material Type: Internet resource
  • Document Type: Book, Internet Resource
  • Description: xi, 114 p. ; 26 cm.
  • Contents: Yet another book on Web design? -- Redesigning for users : the basics of usability and user-centered design -- Redesigning, an overview -- The vision thing : goals for your Web site -- Patrons, who they are -- Tasks : understanding what patrons want to do -- Library objects -- Design or redesign? -- The process of redesigning -- Evaluating and testing.
  • Responsibility: Susanna Davidsen and Everyl Yankee.

Summary/Abstract

A library's web site is the face of the institution in the virtual world. If users don't quickly, easily, and intuitively find what they need, they will move on to other sites-possibly for good. Librarians understand the importance of usability for other library services, but while most libraries have a web site, many sites don't adequately address the needs of key users. In this engaging, nontechnical guide, Davidsen and Yankee take readers step-by-step through the process of creating a user-friendly web presence for the library. Step-by-step web site design and redesign instructions and bibliography all contribute to this highly usable and timely guide. You don't have to be a web design specialist, technical genius, or information architect to create a user-friendly site. For those assuming the role of librarian-webmaster in all library settings, this guide will help you to: Tailor the process to meet the needs of their particular audienc Collect the right data to do the job Develop site goals, mission, and vision Determine how much planning or redesign the site requires Follow through with an organized, prepared approach Featuring a web design process that focuses on users' behavior, needs, and habits, this practical resource helps librarians look at sites from their patrons' perspective. Using this systematic approach and the tools provided, librarians from different sizes and kinds of libraries will be able to develop patron friendly web sites.

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