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| Material Type: | Internet resource |
|---|---|
| Document Type: | Book, Computer File, Internet Resource |
| All Authors / Contributors: |
Cheryl Kimball; Joni Van Gelder |
| ISBN: | 9781932531763 1932531769 |
| OCLC Number: | 70778284 |
| Description: | v, 263 p. ; 26 cm. + 1 CD-ROM (4 3/4 in.) |
| Contents: | Basics of business communication and protocal -- Introduction -- Business letter style -- Business letter basics -- Fax basics -- Memo basics -- Email basics -- Letters for startup -- Letters seeking information for a business plan -- Letters seeking information for a marketing plan -- Letters seeking financing -- Letters for operation -- Sales letters -- Customer service letters -- B-to-B purchasing letters -- Personnel letters -- Public relations letters and press releases -- Letters to government and regulatory agencies -- Social protocol -- International letters -- Appendix: Proofreading practice. |
| Responsibility: | by Cheryl Kimball, with Joni van Gelder. |
| More information: | Table of contents only Publisher description Contributor biographical information |
Abstract:
Accompanying CD-ROM includes customizable documents.
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